Privacy Policy
Last updated: February 2026
We believe privacy shouldn't require a law degree to understand. Here's a plain-English explanation of how we handle your data.
What we collect
Profile information: Name, email, role, department, skills, and any additional info you or your admin choose to add (like project history or expertise areas).
Search queries: What you search for, so we can improve results and show you relevant suggestions.
Usage analytics: How you use the app (which features, how often) to help us make it better. This is aggregated and anonymized.
How we use it
- To provide the service (finding the right people in your organization)
- To improve search quality and relevance
- To fix bugs and improve the product
- To communicate with you about your account or important updates
What we DON'T do
- We don't sell your data. Ever. Not to advertisers, not to data brokers, not to anyone.
- We don't share with third parties except as needed to provide the service (like our hosting provider).
- We don't monitor private communications. We only index information that's meant to be shared — profile data, not your Slack DMs.
- We don't track you across the web. No creepy cross-site tracking.
Data storage
Your data is stored on secure servers provided by Supabase and AWS. Everything is encrypted:
- In transit: All connections use TLS/HTTPS encryption.
- At rest: Data is encrypted using AES-256 encryption.
Each organization's data is strictly isolated. We use row-level security to ensure your data is only accessible to your organization.
Your rights
You have the right to:
- Access: Request a copy of all data we have about you.
- Export: Download your data in a portable format.
- Correction: Fix any inaccurate information.
- Deletion: Ask us to delete your account and associated data.
Just email us at privacy@whoknew.me and we'll take care of it.
Cookies
We use minimal, functional cookies only — things like keeping you logged in and remembering your preferences. No advertising cookies, no tracking pixels, no third-party analytics cookies. Just the essentials.
Changes to this policy
If we make significant changes, we'll notify you via email and/or a notice in the app before they take effect. For minor updates, we'll update the "Last updated" date at the top.
Questions?
If you have any questions about this policy or how we handle your data, reach out to us at privacy@whoknew.me.